Frank's Mr. Plumber

Bryan Randall came out did an estimate with a smile and speed. Before I knew it I was scheduling service to have my main water shut off replaced and he was here today again with a smile and kindness. He was out in this extreme cold to get to my shut off in the driveway and never once did he get upset or frustrated. Very kind man who clearly loves his job. Absolutely pleased with his service, speed, cleanliness, and knowledge. He explained his steps along the way and went over everything after. Service was top notch! 😃😃 Thank you for all you do! Highly recommend Frank’s Mr. plumber Photos are before and after of the replacement shut off service I had done.

Mike came to the house to assess the issues I was having with my drain tile. He recommended my drain tile system had to be flushed out and an appointment was set for today. Two fine gentlemen Kyle and Dan came to the house and worked over three hours flushing out my system and getting rid of roots and sludge. Mike came back this afternoon and put a camera through and everything looks great. They have done many jobs in my house from doing all the drain tile, even a cement driveway, drain tile in my basement and fixing the cracks in my basement walls over the years. They give exceptional service and I am very satisfied with what they have done in my house for years.

Love this tech. He was very personable, he listened to my issues, patiently took his time ruling out possible causes of my issue until he found it and took care of it. I love employees that love what they do and it shows in how they take care of their customer and he took care of me. Please hire more techs like him because sometimes the older workers ,they no longer take pride in their work and put out the least effort. That was not the case with Seth.I highly recommend him anytime.

From his introduction to his closing goodbye, Kyle was polite, knowledgeable and a gentleman. He asked pertinent questions, and clearly understood the plumbing issue. It was a pleasure to interact with Kyle. He is an asset to Frank's Mr. Plumber Service! Thank you.

I had a flooding issue in my crawlspace due to a malfunctioning sump pump float valve. Jason from Frank's Mr Plumber came out promptly, provided a reasonable quote to drain the water and replace the sump pump, and was back the next morning exactly as promised. He had to crawl under the house to install the new sump pump, which is no easy task. Throughout the process, Jason was not only professional but also kind, courteous, and friendly. He was very knowledgeable and even provided me with a recommendation for a company to dry out the crawl space to prevent mold. The entire project took about 4-5 hours, and I'm extremely satisfied with the work. I highly recommend Frank's Mr Plumber!

Steve was great! We need a pipe fixed in the house we just bought. While he was here, he also asked if there were any other concerns we had. He took a look at the issues I feel will arise in our basement and gave me some advice. I have always used Frank's for all of my houses as they are very reliable and stand behind their work. My first house, right before Christmas, our sewer line went, and we called Frank's. They were amazing!! They made sure during that crazy holiday season that the work would get done so we could have a good holiday. What really stood out to me was the owner who personally came to the job to make sure it was done right and to make sure he introduced himself. They saved our holidays! Since then I have always used Frank's and have never been disappointed. Knowing that we will need some waterproofing done in our basement in our new house, Frank's will be who I call.

Oh no! Is that water on the basement bathroom floor?? This is going to be painful... Except.. it wasn't!! Everyone dreads calling that service professional because it usually translates to a very expensive visit from a stranger. I called Frank's this morning based on a friend's referral. I spoke with Desiree who helped get a tech scheduled for TODAY!! A couple hours later, Sara called me to tell me a technician would be to my house in 30-60 minutes. And then Carl showed up at the door! He did a quick assessment of the basement and the drains going out to the road. I got a quick explanation of the problem, the best and worst case scenarios explained to me, and we quickly scheduled the work to be completed in a couple of days from now. And it's not going to break the bank! Which makes this guy pretty happy!! I highly recommend Frank's.. The communication is great, the service is excellent and the prices are reasonable!!

Bryan arrived at the house as scheduled with a courtesy call before. He was very polite. When I asked what was wrong he showed me the pipe and gave me a really good explanation. When I said I appreciated the thorough explanation he said “When you’re asking someone to spend this much money to fix a problem they deserve a good explanation as to why “. A respectful young man.